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Reynolds and Reynolds is a software and document printing company that primarily serves the automotive industry. It develops and markets the ERA and POWER suites of dealer management systems. Its software is used for inventory, accounting, contract documents and other business logistics.

The Reynolds and Reynolds Company
Founders
Reynolds and Gardner (1866–1867)
Private
Founded	March 1866; 153 years ago
Headquarters	1 Reynolds Way, ,
Area served	Worldwide
Bob Brockman (Chairman and CEO)
Products	Automotive retailer forms, software and services
Website	reyrey.com

The Reynolds and Reynolds Company is a private corporation based in Dayton, Ohio. Its primary business is providing business forms, management software and professional services to car dealerships. Its software is used to manage sales logistics at dealerships. It also produces forms used in medicine and insurance.

Reynolds and Reynolds was founded in 1866 as a printer of standardized business forms. It began developing and marketing digital products in the 1960s. This was followed by a major down-sizing of the printing division and subsequent advancements in its software products. By the 1980s, Reynolds and Reynolds had won contracts with all of the Big Three automotive manufacturers, as well as some insurance businesses. The company went public in 1961, but was re-formed as a private company in 2006, when it was merged with Universal Computer Systems, resulting in a culture clash between the two companies.

1History
2Current software and services

History[edit]

Early history[edit]

Reynolds and Reynolds was founded by Lucius Reynolds and his brother-in-law, James Gardner, in June 1866 in Dayton, Ohio.^[1]^[2] It was a small printing shop founded with $500 in capital and originally named Reynolds and Gardner.^[1] It made standardized business documents using carbon copy paper.^[1]^[2] A year after Reynolds was founded, James sold his interest in the company to co-founder Lucius' father, Ira Reynolds, and the company was renamed to its current namesake, Reynolds and Reynolds.^[1]^[2] Co-owners Ira and Lucius died in 1880 and 1913 respectively. The youngest of the Reynolds family, Edwin Stanton Reynolds, took over.^[1]

In 1927, Reynolds and Reynolds won a contract to provide all of the business forms for Chevrolet dealerships.^[1]^[2] The company opened new offices throughout the U.S. in the 1930s, and had 19 sales offices by the end of the decade.^[2] A controlling interest in the company was acquired in 1939 by Senior Richard Hallam Grant, ending the Reynolds family ownership.^[1]^[2] He became the company's president in 1941. A new printing facility was built in 1948 in Celina, Ohio, and another in 1953 in Dallas, Texas, in addition to the one built in Los Angeles in 1928.^[1]^[2] Reynolds became a public company in 1961.^[2] In the 1960s, Reynolds opened new printing facilities in North Hollywood, Los Angeles,^[3]New Jersey and Canada.^[1] In 1963, Reynolds expanded into Canada through the acquisition of the automotive business unit of Windsor Office Supply, forming Reynolds and Reynolds (Canada) Ltd.^[1]^[2] By the end of the decade it had about $50 million in revenues.^[1]

Establishment of software business[edit]

Reynolds and Reynolds first entered into the electronic accounting market with the acquisition of a Boston-based accounting software developer in 1960.^[3] The software division was doing well in the 1970s, but its products were out-of-date by the 1980s. At the time, data could not be shared between departments and only one user was allowed on the system at a time.^[4] Each computer came at a cost of more than $100,000.^[5] Even as the computer division grew, the company's overall business revenue declined due to paper business forms becoming obsolete.^[5] In 1986, the company acquired Arnold Corporation, which increased Reynolds' revenues 50 percent and expanded its market presence to other industries besides car dealerships.^[5] The head of the computers division, David Holmes, was appointed CEO in 1989.^[4] He led the company's first large-scale lay-off in the printing division,^[2] cutting headcount and manufacturing space in half. The employees resisted the changes he incorporated. According to Forbes, this move was necessary and led to increases in profit and revenues.^[4]

After Holmes retired, he was replaced by former IBM executive Lloyd G. 'Buzz' Waterhouse, who created an eBusiness department to focus on internet technologies.^[2] In 2000, Reynolds also acquired the HAC Group, a learning, customer relationship management and web services company for retailers and manufacturers.^[2]^[6] The following year CarsDirect.com and Reynolds and Reynolds introduced a car shopping website called CarsDirect Connect.^[2]^[7]^[8]^[a] In November 2002, it acquired Networkcar Inc. (now Verizon Networkfleet) and further developed its telematics device, CAReader. This product communicates a car's mechanical status to a dealer.^[9] Reynolds sold Networkcar to Hughes Telematics for $17.7 million in 2006.^[10]

Acquisitions and growth[edit]

In the 1980s, Reynolds and Reynolds signed agreements with the rest of the Big Three automotive manufacturers, several major insurers, General Electric and others.^[2] In 1986 the company acquired National Medical Computer Services and a business forms company called Arnold Corporation. By the end of that year, Reynolds had more than $200 million in annual revenue, 42 percent of which came from business forms.^[11] Reynolds acquired several smaller technology companies in the 1990s and further developed its software products.^[2]^[12]^[13] Reynolds and Reynolds acquired PD Medical Systems in 1994, forming Reynolds Healthcare Systems. Reynolds Healthcare Systems in turn later acquired a business document company, Fiscal Information, which serves radiologists.^[2] From 1994 to 1996, David Holmes led the acquisition of several other business forms and computer businesses outside the automotive industry for a total of $155 million.^[4] By 2000, Reynolds and Reynolds had revenues of $800 million^[2] and more than one-third of its users were General Motors dealerships.^[14] It sold the Information Solutions Group (ISG), which primarily sold business forms and supplies to non-automotive companies, that year to the Carlyle Group for $360 million.^[2]

Reynolds and reynolds era access user manual free

On August 8, 2006, Reynolds and Reynolds announced it was becoming a private company through a $2.8

Reynolds And Reynolds Era Access User Manual